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Sporty
Modern
International
CUSTOMER SERVICE

CONTACT & SUPPORT
Welcome to Africa's Secret Purple Nation! We are ready to assist you with any questions you have. If you need to connect with one of customer service representatives or have inquiries about your purchase, reach out to us today! Your satisfaction is our top priority.

EMAIL US
MON-FRI: 9am to 12pm
CHAT WITH US
Representatives and Advisors are available:
MON-SUN: 9am - 12pm EST
WE'RE ALWAYS HERE TO HELP, JUST FILL OUT THE FORM BELOW
Contact
FREQUENTLY ASKED QUESTIONS
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Q: What percentage of my purchase from MyAfrica'sSecret is donated to non-profit organizations, and what causes do these donations support?A: When you purchase from MyAfrica'sSecret, 20 percent of your purchase will be donated to one of our partner non-profits. These non-profits are dedicated to celebrating Arts & Humanities across various communities. This initiative allows you to make a meaningful impact while enjoying unique products, as your purchase helps support cultural preservation, artistic endeavours, and educational programs related to the Arts & Humanities.
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Q: What makes MyAfrica'sSecret unique compared to other online boutiques?A: MyAfrica'sSecret stands out as an international boutique specifically designed for women who embody unique, bold, and natural beauty. Our brand is deeply inspired by natural, organic products, offering a curated selection that truly resonates with our ethos. Unlike many online boutiques, we pride ourselves on a diverse range of natural beauty cosmetics, distinctive apparel, and women's wear. Each product is thoughtfully selected to ensure it meets our high standards for quality and authenticity. Whether you're looking for eco-friendly skincare solutions or organic fashion pieces, MyAfrica'sSecret provides products that help you express your individuality and embrace your natural beauty with confidence.
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Customer Care/ Shipping & Returns/ Whole SaleCUSTOMER CARE We at Africa's Secret prioritize your satisfaction and aim to ensure that you are completely happy with your purchase. We ask that you review the product details carefully before placing your final order as all products are to order and purchases are final. Thank you for choosing Africa's Secret, where your shopping experience is our top priority. PRIVACY & SAFETY At Africa's Secret we understand the importance of safeguarding your personal information. That's why we use Secure (SSL) technology to establish a secure session when you send us confidential personal account data. If you browse our website without registering for an online account, you can do so anonymously, and we won't collect personal information such as your name address, phone number or email address. However, we do use cookies to gather information about how our site is used, such as the server your computer is logged onto. WHOLESALE INQUIRIES Looking to expand your business? Consider partnering with Africa's Secret Our wholesale program offers high-quality products for retailers interested in featuring our brand. Contact us today to learn more about the benefits of collaborating with you.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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